Enquiry information
Fields include enquiry type, name, company, phone or email, postcode, quantity, size, condition, access and a message. Export enquiries also include destination, treatment or marking requirements and requested date.
When you submit the form, it sends your details securely to our hosting and managed email providers for notification to alex@palletmove.co.uk and kyle@palletmove.co.uk. Processing is for responding to your enquiry, not marketing.
Lovable Cloud stores only submission identifiers, keyed fingerprints, source pages, timestamps and per-recipient sending states, not your enquiry message or contact details. Admission records expire from the active retry window after seven days and are removed on subsequent authorised submissions; low traffic can delay physical removal. Rate-limit records expire after one hour and are removed on subsequent submissions. Email providers process message contents for delivery and security, and operational inbox copies are retained for handling your enquiry and any resulting business obligations. No full enquiry bodies are written to application logs.
Cookies and analytics
Our website hosting provider (Lovable) includes built-in visitor statistics, which are on by default for published sites. These report aggregate information such as pages viewed, referring sites, device type and approximate country, which we use only to understand how the site is used.
We have not added Google tracking, advertising pixels, conversion events, live chat or CRM widgets, and no third-party tracking identifier is configured. Essential hosting and security functions also process technical request data when pages are served. Any further analytics would only be introduced with an updated policy and, where required, a consent choice.
Contact
For privacy questions, access, correction or deletion requests, call 023 9239 7737. Public enquiry identity: enquiries@premierpallet.co.uk; incoming routing for this address is still being completed, so use the phone until confirmed. You can raise data-protection concerns with the UK Information Commissioner's Office. No marketing consent is bundled with an enquiry.
Useful answers
Common questions
Does the form send my details?
Yes. Submitting sends your enquiry to our team by email. If sending cannot be confirmed, your details stay on screen and you can call 023 9239 7737.
Are analytics active?
Only the hosting provider's built-in aggregate visitor statistics, which are on by default for published sites. No Google, advertising or third-party tracking IDs are configured.